COVID-19 Office Update

Details

Published: 19 March 2020 19 March 2020

On March 19, 2020 per Governor Wolf’s orders to close all non-life sustaining businesses, Smoker, Smith & Associates, PC will be closing its physical office location and continuing operations virtually until further direction is received.

We expect our “office” to be fully operational during this period and will be working hard to ensure that the steps we’ve taken will be seamless to our clients.

STAFF AVAILABILITY:

Virtual offices will remain open:

M-F 8am – 5 pm

Please call our main office line at 717-533-5154.  If a team member is not available at the time of your call, please leave a message and be assured your call will be returned in a timely manner.

IF YOU WOULD LIKE TO SCHEDULE AN APPOINTMENT:

Our staff will be scheduling client appointments via conference call or web conference until further notice. 

Please call our office at 717-533-5154 or contact your accountant directly to arrange an appointment.

IF YOU HAVE DOCUMENTS THAT NEED TO BE DROPPED OFF:

We are encouraging all clients to deliver documents electronically through our secure client portal. 

You can access the portal by visiting www.smokersmith.com.  Should you need assistance or need to be set up a portal, please call our office at 717-533-5154 or email This email address is being protected from spambots. You need JavaScript enabled to view it.. 

While both doors to the outside of the building have mail slots for information to be dropped off, please be advised that we are not maintaining physical office hours.  We will collect any dropped off information daily.

IF YOU ARE PICKING UP INFORMATION:

At this time, we are unable to deliver returns via in-person pick up.  When your return is completed, we will contact you to discuss options available for receiving and submitting your returns. 

We appreciate your patience and understanding.   We will continue to provide you with a “Higher Level of Commitment,” as we work through this unprecedented situation.